![]() you can download your resume to PDF, TXT for Microsoft Word, & Google Drive. Provided coaching, training new employees on call center operations, troubleshooting techniques, and collaborated on calls with new hires. Download the template, open it up and begin to fill in the necessary information. Our free, job-winning resume templates will help you win more offers in 2023.Opened tickets and maintained documentation to track tickets through resolution.Managed the overall customer call queue to ensure timely response to incoming customer calls.Documented problems including detection information, diagnostic results, and repair information by utilizing the trouble ticketing system. ![]() Diffused escalated customer situations while setting accurate expectations for issue resolution.Download 12 free, editable resume templates. Resolved customer technical issues to ensure all issues are closed in time with the right resolution and highest customer satisfaction. Read on to find the perfect template for your next resume, then learn how to create your own in Microsoft Word.Answered incoming calls and provide helpdesk support to resolve issues on the server-side and client-side using Retain Helpdesk tool. Provided superior customer support & service to Comcast’s WiFi customers by answering a full range of customer requests, inquiries, and complaints relating to WiFi services and general inquiries.
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